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Gold IT Services with Local Disaster Recovery Plan
This comprehensive set of proactive remote services is perfect for the small business user who primarily works from home or the office. Backups are sent to a set hard drive on your work location's local area network, which means you don't have to worry about "what if your internet goes down" when you need to recover your data. This package is ideal for onsite servers and other mission-critical hardware and services, and provides far quicker response and resolution times.
Includes: IT Management Services Unlimited Remote Technical Support (Both during regular business hours, and on-call after regular business hours.) Remote Maintenance Free Anti-virus protection for the device that this service is purchased for. Regular Network Security Sweeps. Properly screened Software Updates. 24/7 Monitoring. Remote Asset Management Local Disaster Recovery to a local server or NAS drive at the client's location. Maximum response time of 8 hours. Maximum resolution time of 8 business hours. Onsite Service Rate of $40 per hour per scheduled onsite incident. Onsite Service can take up to 48 hours notice to schedule an appointment. Additional Onsite Set-up Fees Cover: Remote Service Software installation. Purchase, set-up and instllation of a Network Attached Storage (NAS) drive. Purchase price of NAS drive may vary.